PRIVACY POLICY

Effective Date: June 23, 2026

1. Introduction Caddis Agency LLC ("Company," "we," "us," or "our") operates the website https://www.caddisagency.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

2. Information We Collect We may collect the following types of information:

• Name, email address, and phone number submitted through our website contact forms or chat widget
• Usage data such as IP address, browser type, pages visited, and time spent on the site
• Communications you send to us directly

3. How We Use Your Information We use your information to:

• Respond to inquiries and provide our services
• Send appointment confirmations, reminders, and service-related communications
• Send promotional messages about our services, where you have provided consent
• Improve our website and services
• Comply with legal obligations

4. SMS Communications By providing your phone number and consenting through our website, you agree to receive text messages from Caddis Agency LLC. Message types may include customer care messages and promotional messages. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP. For help, reply HELP or contact us at [email protected]. Consent is not a condition of purchase.

5. How We Share Your Information We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our business (e.g., GoHighLevel, Google)
• Legal authorities when required by law

6. Data Retention We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

7. Your Rights You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at [email protected].

8. Cookies Our website may use cookies to improve user experience. You may adjust your browser settings to refuse cookies, though some features of the site may not function properly.